LiquidText Privacy Policy
Overview
LiquidText Inc. (“LiquidText”, “we”, “us” or “our”) respects your privacy and is committed to complying with this privacy policy (“Privacy Policy”), which describes what information we collect about you, including how we collect it, how we use it, with whom we may share it and what choices you have regarding our use of your information. This Privacy Policy applies to information collected on our website located at https://www.liquidtext.net/ (the “Website”), any current or future desktop or mobile application associated with the Website (the “Applications”), all interactive features, applications, widgets, social networks and social network “tabs”, and other online or wireless offerings that post a link to this Privacy Policy, whether accessed via computer, mobile device or other technology or any associated content, material, or functionality contained on the Website or Applications (collectively, the “Services” and, together with the Website and the Applications, the “System”).
Changes to Our Privacy Policy
We may change this Privacy Policy at any time and from time to time. The most recent version of the Privacy Policy is reflected by the version date located at the bottom of this Privacy Policy. All such updates and amendments are effective immediately upon notice thereof, which we may give by any means, including, but not limited to, by posting a revised version of this Privacy Policy or other notice on the Website and the Applications. You should view this Privacy Policy often to stay informed of changes that may affect you, as your continued use of the System signifies your continuing consent to be bound by this Privacy Policy. We expressly reserve the right to make any changes to this Privacy Policy at any time, without prior notice to you. The version of this Privacy Policy posted https://liquidtext.net/privacy on each respective date you visit the System shall be the Privacy Policy applicable to your access and use of the System on that date. Our electronically or otherwise properly stored copies of this Privacy Policy shall be deemed to be the true, complete, valid, authentic, and enforceable copy of the version of this Privacy Policy which were in force on each respective date you visited the System. This Privacy Policy does not create any contractual rights or obligations.
What Information Do We Collect?
As described in detail below, we may collect certain personal information from or about you in connection with your use of, or your submissions to, the System. Personal information includes any information that may be used to identify an individual, including, but not limited to, a first and last name, a home, business, or other physical address, business name, a phone number, an email address, employer name, employer information (i.e., employer address and other identifying information), and credit card number (and related information such as expiration date). In order to personalize your experience with us, we may also ask you to provide us with additional information regarding your demographics, professional interests, and contact preferences. We also collect the content you create, upload, or receive from others when using our System.
Cookies and Usage Reports
By placing a small file known as a “cookie” on your computer (or other device), LiquidText’s and its third-party service providers’ servers passively gather information about all visitors’ use of the System for several reasons, including, but not limited to, the following: statistics collection and analysis, System optimization, analytics (as described below), market research, and maintenance of user login information. The information that we and our third-party service providers track with cookies includes, but is not limited to, the type of browser (such as Google Chrome or Internet Explorer) and Internet-connected devices being used to access the System, your Internet protocol (“IP”) address, location information such as city, state or geographic area, your home domain or Internet service provider, your referrer URL (which is the URL for the website that you were viewing prior to visiting the System), how you were directed to the System, which specific pages you access on the System, how long you view each page, the time and date you access our System and the total number of visitors to the System and any portions thereof. We and/or our third-party service providers may use the information collected from cookies or similar files on your computer for security purposes (such as authentication), to facilitate site navigation and to personalize your experience while visiting the System. This data helps us and our third-party service providers improve our respective product and services.
Most popular Internet browser applications will allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may, in certain instances, prevent you from taking full advantage of the System (or some portion thereof) and its capabilities, or cause some features of the System to function improperly or more slowly.
Analytics and Web Beacons
The System uses third-party analytics services in order to better understand your use of the System and how we can improve it. Some of the analytics information captured by the System may be identifiable to you, but we only share it with our third-party service providers.
Our Website may use Google Analytics, a web analysis service provided by Google, in order to better understand your use of our Website and how we can improve it. Google Analytics collects information such as how often users visit a website, what pages you visit when you do so, and what other websites you used prior to coming to such website. Google Analytics collects only the IP address assigned to you on the date you visit a website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with your personal information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit a website, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to LiquidText Websites is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. Google utilizes the data collected to track and examine the use of the LiquidText Websites, to prepare reports on its activities and share them with other Google services. Google may use the data collected on the LiquidText Websites to contextualize and personalize the ads of its own advertising network. To more fully understand how Google may use the data it collects on the LiquidText websites, please review “How Google Uses Information From Sites Or Apps That Use Our Services” (located here or any successor URL).
Some areas of the System may contain electronic images known as web beacons (sometimes known as clear gifs) that allow LiquidText, and its third-party service providers or affiliates, to count and track users who have visited certain portions of the System. Web beacons collect only limited information. Specifically, LiquidText plans to use a type of web beacon known as a “retargeting pixel,” which will allow users to receive targeted advertising from LiquidText via certain social media websites, including Facebook.com.
Correspondence
We appreciate your questions and comments about the System and Services and welcome your messages at our “Contact Us” page, which you can find at https://www.liquidtext.net/about. If you correspond with LiquidText through the System or via email, we may collect the content of, and metadata regarding, any correspondence you may have with us. We may share your messages with those within our organization who are most capable of addressing the issues contained in your message. We may archive your message for a certain period of time or discard it.
How Can I Opt-Out of Promotional Correspondence?
If you would no longer like to receive information, newsletters or other promotional messages from us, please click the link at the bottom of any such email you receive from us and follow the instructions, or alternatively you may contact us atcontact@liquidtext.net with the word “UNSUBSCRIBE” or “REMOVE” in the subject line. Your email address will be removed from our marketing list. Please allow us a reasonable period of time in order to satisfy your request, as some promotions may already be in process.
Online Account Management
If you elected to subscribe to any online services provided via the System, including the ability to access any password-protected areas of the System, you will be required to submit personal information for the purpose of verifying your identity and your authority to manage the account. This information will be used exclusively by LiquidText, our agents, suppliers and third-party service providers for internal use and to respond to your service requests.
How do We use the Information that We Collect?
LiquidText and our third-party service providers collect and use your personal information to operate the System and deliver the Services, including to provide certain services and improve the user experience, address System integrity or security issues, and conduct research and analysis to maintain, protect, develop, and improve the System, sell certain products, and, additionally, use any information submitted by users as described below or elsewhere in this Privacy Policy or the Terms of Use. We may send you information that you request from us, promotional materials regarding LiquidText or any third-party entity or individual affiliated with individual members of LiquidText, and any other communication for any other legitimate and lawful business purposes. Additionally, we may retain and use certain personal information to facilitate and otherwise address certain inquiries or requests regarding the Services or the System, or respond to your questions or requests for information about or from LiquidText. We may also use personal information as necessary to ensure compliance with any LiquidText policies, including this Privacy Policy and the Terms of Use, and any applicable law, regulation or order.
Except as set forth in this Privacy Policy, LiquidText will not use, disclose, or transfer your personal information unless:
· you expressly authorize LiquidText to do so;
· it is necessary to allow LiquidText’s service providers, agents, or other third parties to provide products or services for or to LiquidText;
· it is necessary in order to provide the System or the Services;
· LiquidText is sending you other information that may be useful to you;
· subject to applicable contractual or legal restrictions, it is disclosed to entities that perform marketing services on LiquidText’s behalf or to other entities with whom LiquidText has joint marketing agreements;
· it is necessary to protect the confidentiality or security of your records;
· it is necessary in connection with other business purposes including, without limitation, verifying identity and/or age, investigating complaints about the System, risk assessment, security, fraud and crime prevention/detection, monitoring, research and analysis, marketing, customer purchasing preferences and trends and dispute resolution;
· it is necessary to comply with law enforcement, governmental mandate, or other legal requirement, if appropriate, for your protection or in connection with an investigation or prosecution of possible unlawful activity;
· subject to applicable contractual or legal restrictions, it is necessary in connection with a sale of all or substantially all of the assets of LiquidText or the merger of LiquidText into another entity or any consolidation, share exchange, combination, reorganization, or like transaction in which LiquidText is not the survivor; or
· it is otherwise necessary for LiquidText to disclose it as required or permitted by law.
With Whom do We Share Information that We Collect?
We do not sell, rent, or lease our user lists or the identity of individual users to third parties. However, LiquidText may use and disclose certain aggregated, anonymized information, such as System usage data, to our trusted business partners. Such information may also be shared with other users or the general public for advertising, informational, or comparison purposes. However, such information shall not be personally identifiable to any user.
We may also share personal information with our third-party service providers, to provide services such as payment processing, advertising, website analytics, fraud investigation, data analysis, information technology and related infrastructure provision, customer service, email delivery, auditing and other services.
We may also disclose personal information if we become subject to a subpoena or court order, or if we are otherwise legally required to disclose information. We may also use and disclose personal information to establish or exercise our legal rights, to enforce the Terms of Use, to assert and defend against legal claims, or if we believe such disclosure is necessary to investigate, prevent, or take other action regarding actual or suspected illegal or fraudulent activities or potential threats to the physical safety or well-being of any person.
As LiquidText grows and develops its business, it is possible that its corporate structure or organization might change or that it might merge or otherwise combine with, or that it or portions of its business might be acquired by, another company. In any such transactions, customer information generally is, and should be expected to be, one of the transferred business assets. Also, if any bankruptcy, liquidation or reorganization proceeding is brought by or against us, your information may be considered a company asset that may be sold or transferred to third parties.
Privacy Choices
When submitting information, corresponding, making requests for information, and otherwise interacting with LiquidText and its representatives through or in connection with the System, you choose what information to supply or submit, whether you wish to receive further information, and how you may be contacted. Please take care to share only such information as is needed or that you believe is appropriate. Any promotional email we send to you will contain a link which will allow you to opt out of receiving any further correspondence.
Information Security
LiquidText takes commercially reasonable measures to secure and protect information transmitted via or stored on the System. Nevertheless, no security system is impenetrable. We cannot guarantee that information that users of the System may happen to transmit or otherwise supply will be totally secure. You agree to immediately notify us of any breach of the System’s security, this Privacy Policy, or the Terms of Use of which you become aware.
Linked Websites
For your convenience, some hyperlinks may be posted on the System that link to other websites not under ourcontrol. We are not responsible for, and this Privacy Policy does not apply to, the privacy practices of those sites or of any companies that we do not own or control. We cannot be responsible for the privacy practices of any such websites or pages not under our control and we do not endorse any of these websites or pages, the services or products described or offered on such sites or pages, or any of the content contained on those sites or pages. We encourage you to seek out and read the privacy policy of each website that you visit. In addition, should you happen to initiate a transaction on a website that our System links to, even if you reached that site through the System, the information that you submit to complete that transaction becomes subject to the privacy practices of the operator of that linked website. You should read that website’s privacy policies to understand how personal information that is collected about you is used and protected.
User-Provided Documents
Our software and services allow users to import documents, images, or other files (collectively, “User Files”) from various file storage services (including Google Drive, iCloud Drive, Microsoft OneDrive, Dropbox, etc. — collectively “Storage Services”), or from the user’s own offline storage, into the System. These User Files remain your property, and we will not intentionally reveal your User Files to anyone other than you and the other users with whom you share your User Files (if you use our sync and collaboration service), without your consent. We will take commercially reasonable precautions to protect your User Files from unauthorized access.
In order to import User Files from your Storage Services using LiquidText, you may need to grant LiquidText permission to access to your Storage Service account. The only actions we will perform on your Storage Service accounts are actions that you clearly request us to take through the LiquidText software, including 1) listing User Files available to import, 2) importing User Files into LiquidText, 3) exporting User Files from LiquidText to your Storage Service accounts, 4) creating folders on your Storage Service accounts, and similar actions.
User Files are not used to develop, improve, or train generalized AI models.
User-Provided Content
Excluding User Files imported into the System, any information, communications, or material of any type or nature that you submit to the Website or any Application by e-mail, posting, messaging, uploading, downloading, or otherwise (collectively, a “Submission”) is done at your own risk and without any expectation of privacy. Some parts of the System may allow you to publicly post content, and consequently view the content of other users. We cannot control the actions of other users of the System and we are therefore not responsible for any Submissions contained on the System. Note that the Applications store documents which may contain personal information. By visiting any of our pages that are contained on the Website or using the Applications, you are representing and warranting to us that you have reviewed this Privacy Policy and the Terms of Use and that you will abide by all such provisions contained therein.
Social Media Platforms and Websites
Any Submission that you submit to any of our pages contained on a social media platform or website by e-mail, posting, messaging, uploading, downloading, or otherwise is done at your own risk and without any expectation of privacy. We cannot control the actions of other users of a social media platform and we are therefore not responsible for any Submissions contained on a social media platform or website. By visiting any of our pages that are contained on any social media platform or website, you are representing and warranting to us that you have reviewed the applicable privacy policy and terms of use of such website or social media platform and that you will abide by all such provisions contained therein.
Children
The System (including the Website, Applications, and Services included therein) is intended for a general audience and is not intended for use or view by children under 13 years of age and we do not knowingly collect information about children or sell products to children. Consistent with the Children’s Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13. If you believe we might have any information from or about a child under 13, please contact us at contact@liquidtext.net.
Visiting the System from Outside the United States
If you are visiting the System, or any part thereof, from outside of the United States of America, please be aware that your information may be transferred to, stored or processed in the United States, where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to protect your privacy. By using any portion of the System, you understand and consent to the transfer of your information to our facilities in the United States and those third parties with whom we share it as described in this Privacy Policy. If you reside in the European Economic Area, the United Kingdom or Switzerland, please review the Privacy Notice to Individuals who reside in the European Economic Area, the United Kingdom and Switzerland (“EEA Privacy Notice”) below for additional terms applicable to you.
Your Privacy Rights
Depending on the country, state, or province in which you reside, you may have certain privacy rights, such as to access, correct, update, port, or delete your personal information or opt-out of certain disclosures. To exercise such rights, please contact us directly at contact@liquidtext.net. If you have an account with us, you can also manage some of your personal information from within your account.
California Residents’ Privacy Rights
This portion of our Privacy Policy advises California residents of the applicable rights as provided in the California Consumer Privacy Act (“CCPA”) and how to exercise these rights by communicating with us. We provide you with the rights described below when you use the System. Please note that we will seek to verify your identity when we receive an individual rights request from you in order to ensure the security of your personal information. For purposes of this section, “personal information” is defined as information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
If you are a California resident and you wish to make any of the access or deletion requests described below, you may contact us as provided in the “Whom Can You Contact For More Information” section below. You may authorize an agent to make such a request on your behalf. We will seek to verify your identity and your agent’s authority when we receive an individual rights request from you or on your behalf to ensure the security of your personal information. We may need to collect additional personal information for verification.
Categories of Personal Information Collected about California Consumers
Below is the list of the categories of personal information LiquidText may have collected about you over the past 12 months, depending on how you use our System:
Identifiers (e.g., name, mailing address, email address, phone number, and IP address).
Data with special protections, if you choose to provide it.
Commercial information (e.g., products or services purchased, purchase history).
Internet or other electronic network activity (e.g., browse or search history).
Geolocation data (e.g., latitude or longitude), if you choose to provide it.
Audio, electronic, visual, or similar information (e.g., recording of calls with customer service), if you choose to provide it.
Professional or employment-related information (e.g., employer name and job position), if you choose to provide it.
Inferences drawn from any of the above (e.g., preferences or characteristics).
Purposes for Collecting Personal Information
For information about the business/commercial purposes for which we collect this personal information, see “With Whom Do We Share Information That We Collect?”
Sources of Personal Information
We collect the personal information from the following sources:
· Directly from you.
· Automatically through your use of the System (e.g, Internet or other electronic network activity).
· Advertising Networks (e.g. Google).
· Social networks (e.g. Twitter, Facebook).
· From other users, if you use our collaboration and sync service.
Right to Deletion of Personal Information
California residents have the right to request the deletion of personal information as prescribed in Section 1798.105(a) of the CCPA. LiquidText may not delete some or all personal information if, among other reasons, such personal information is necessary for us, or our service providers or affiliates, to:
Complete the transaction for which the personal information was collected, provide a product or service requested by the consumer, or reasonably anticipated within the context of LiquidText’s ongoing business relationship with the consumer, or otherwise perform a contract between LiquidText and the consumer;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
Debug to identify and repair errors that impair existing intended functionality;
Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code;
Enable solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with LiquidText;
Comply with a legal obligation; or
Otherwise use the consumer’s personal information, internally, in a lawful manner that is compatible with the context in which the consumer provided the personal information.
Right of Access: Right to Request Disclosure of Data Collection and Sharing Practices
You may request to receive details about how we collect, use, and share your personal information. Specifically, you may request to receive the specific pieces of information that we have collected about you by contacting us as provided in the “Whom Can You Contact For More Information” section below. You may also request to receive:
· the categories of personal information that we have collected about you,
· the categories of personal information that we have disclosed for a business purpose,
· the categories of sources from which we collected the personal information,
· our purposes for collecting that personal information, and
· the categories of parties with whom we share your personal information.
Right to not be Discriminated Against for Exercising Your Rights
A business cannot discriminate against you for exercising your CCPA rights. We will not discriminate against you for exercising any of your CCPA rights, such as your access and deletion rights described above.
Right to Opt-Out of Sale and Categories of Personal Information Sold about California Consumers
If a business sells personal information, you have a right to opt-out of that sale. LiquidText does not sell consumers’ personal information and, furthermore, does not have actual knowledge that LiquidText sells the personal informationof consumers under 16 years old. However, like many companies, we may use advertising services that try to tailor online ads to your interests based on information collected via cookies and similar technologies about your online activity. This is called interest-based advertising. The CCPA’s statutory definition of the term “sale” is broad and may include interest-based advertising. You can opt-out of this advertising by visiting the Online Tracking Opt-out page. You will need to set your preferences from each device and each web browser from which you wish to opt-out. This feature uses a cookie to remember your preference, so if you clear all cookies from your browser, you will need to re-set your settings.
Categories of Personal Information Disclosed for a Business Purpose
We may disclose all of the categories of personal information described in the “Categories of Personal Information Collected about California Consumers” section for business purposes.
Do Not Track Requests
Certain State laws require that we indicate whether we honor “Do Not Track” settings in your browser concerning targeted advertising. “Do Not Track” is a standard that is currently under development. As it is not yet finalized, we adhere to the standards set out in this Privacy Policy and do not monitor or follow any Do Not Track browser requests.
Whom can You Contact for more Information?
If you have any questions or suggestions about the System, LiquidText, our services, or our privacy practices, or if you would like to exercise any privacy right such as the access and deletion rights described above, please contact us at contact@liquidtext.net.
This Privacy Policy was last updated on February 8, 2024.
California Residents – Online Tracking Opt-out
Like many companies online, we use services provided by Google, Facebook and other companies that use tracking technology. These services rely on tracking technologies – such as cookies and web beacons – to collect directly from your device information about your browsing activities, your interactions with System, and the device you are using to connect to the Internet. There are a number of ways to opt out of having your online activity and device data collected through these services, which we have summarized below:
Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.
Blocking advertising ID use in your mobile settings. Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
Using privacy plug-ins or browsers. You can block our websites from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery or uBlock Origin, and configuring them to block third-party cookies/trackers.
Platform opt-outs. The following advertising partners offer opt-out features that let you opt-out of use of your information for interest-based advertising:
Google: https://adssettings.google.com
Facebook: https://www.facebook.com/about/ads
Advertising industry opt-out tools. You can also use these opt-out options to limit use of your information for interest- based advertising by participating companies:
Digital advertising Alliance: http://optout.aboutads.info
Network Advertising Initiative: http://optout.networkadvertising.org/?c=1
Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you will need to opt-out on every browser and device that you use.
Privacy Notice to Individuals in the European Economic Area, the United Kingdom and Switzerland
This Privacy Notice to Individuals who reside in the European Economic Area, the United Kingdom and Switzerland (“EEA Privacy Notice”) was last modified as of February [*], 2024.
This EEA Privacy Notice, which is incorporated as a part of the Privacy Policy, only applies to data subjects located in the EU, EEA, Switzerland, or the United Kingdom (collectively, the “Designated Countries”) at the time of data collection. A person who is located in a Designated Country is referred to in this EEA Privacy Notice as an “EEA Resident”. In case we provide geo-fenced services at your request, we would ask you to identify which country you are located in when you use the System in order to provide you with the geo-fenced version of the System.
LiquidText Inc. (referred to in this EEA Privacy Notice as “LiquidText”, “we”, “us” and “our”) is based in South Salem, New York. Our headquarters are located at PO Box 703, South Salem NY, 10590 USA. For the purposes of this EEA Privacy Notice, personal data means any information relating to an identified or identifiable natural person.
If any terms in this EEA Privacy Notice conflict with terms contained in our general Privacy Policy, the terms in this section shall apply to users (customers) in the Designated Countries.
Our Relationship to You
LiquidText is a data controller with regard to any personal data collected from individuals accessing or using the System. A “data controller” is an entity that determines the purposes and means of processing personal data. Any third parties that act as our service providers or are otherwise acting on our behalf are “data processors” that process your personal data in accordance with our instructions.
Marketing
We can contact you via e-mail if you have or had a paid subscription to the Services based on our legitimate interest to provide you with better and broader Services.
If you do not want us to use your personal data in this way, or to disclose your personal data to third parties for marketing purposes, please click on the unsubscribe link in your emails, or contact us at contact@liquidtext.net. You can object to direct marketing at any time and free of charge.
Scope of personal data processed
In order to provide the System and our Services and to undertake related activities, we process certain personal data of EEA Residents. Such personal data includes the following in case of
· sending out direct marketing messages and promotional communication: e-mail address, as well as the content of the given message or communication
· conducting research and analysis through questionnaires, surveys, customer interviews, and online discussion forums: your name and opinion about the System and our related Services, any responses you elect to provide regarding your demographic information (e.g., job title, industry, etc.)
· addressing security issues, such as personal data breaches (e.g. a cyberattack affecting personal data): your personal data related to the given issue
· operating the System and delivering our Services: your name and contact data, account and other contractual data related to the use of the System and our Services
· synching and backup: we process documents and notes you upload into the System, as well as email address or other user credentials as a way to authenticate the user
· billing and payments: we process contractual details and billing info to be able to send an invoice and receive payments, particularly in case of users who contract with us directly (as opposed to going through the Apple or Microsoft store)
· internal analytics: we internally analyze user activities to identify bugs and trends in product use, as well as to identify security issues. These data can include user email, IP address, geography and device type, and it is also possible to correlate behavior with these data as necessary (e.g. a security issue is probably due to the use of incompatible software). It is noted, however, that no in-depth analysis of user behavior or use of other software and hardware tools by the user takes place
· responding to law or process: data required by the law or the decision of a court or authority in a Designated Country
· artificial intelligence tools: we process documents and notes you choose to use with our AI tools
Purposes and Legal Bases for Processing Your Personal Data
We describe our purposes and respective legal bases for processing personal data throughout this EEA Privacy Notice. Below is a list of the purposes described in our EEA Privacy Notice with the corresponding legal bases for processing.
Based on your consent, we process personal data
· For conducting research through questionnaires, surveys, customer interviews, similar communications and online discussion forums.
When we process your personal data for our legitimate interests, we always ensure that we consider and balance any potential impact on you and your rights under data protection laws
· For conducting analysis (for example, we collect data when payments are made, and so we might analyze user account statuses to assess the rate at which trial users become paying users).
· For synching and storing backups for authenticating users and protecting the System, our related servers and data stored on them (e.g. data can be restored based on backups in case when data are lost).
· For offering AI tools (for example, to receive an AI-generated answer to a question about one of your documents, we and our partners must process the document and the question).
· To address security issues.
· To operate the System and deliver the Services (in case of business organization or other entity customers) and to guarantee the related account management.
· To respond to law or process as required by law in the US (especially compliance with US taxation and accountancy requirements).
· To send communications if you have or had a paid subscription. This can also include direct marketing and promotional communications on Services, as well as reminders regarding updating or managing your account or relevant changes to your account.
Processing is necessary to perform the contract governing our provision of services to you (in case of natural person customers) and to guarantee the related account management or to take steps that you request prior to entering into an agreement for our services. If we have not entered into a contract personally with you but with a business organization or entity you represent, we process your personal data based on our legitimate interest in providing our services (including our Website) as highlighted above.
To respond to law or process as required by law in a Designated Country.
We note that our Application is offered to customers directly by us or through the App Store (managed by Apple) and the Microsoft Store (managed by Microsoft). In the latter cases, both Apple and Microsoft can have access, as controllers, to your personal data.
In case of Apple, it is highlighted that personal data relating to individuals in the European Economic Area (EEA Residents), the United Kingdom, and Switzerland is controlled by Apple Distribution International Limited in Ireland. Apple's international transfer of personal data collected in the European Economic Area, the United Kingdom, and Switzerland is governed by standard contractual clauses (SCC). For more information about the data processing of Apple, please see: https://www.apple.com/legal/privacy/en-ww/; https://www.apple.com/legal/privacy/. It is noted that Microsoft also relies on standard contractual clauses (SCC) for transferring personal data of EEA Residents to the US and other third countries. For more information about the data processing of Microsoft, please see: https://privacy.microsoft.com/en-US/; https://docs.microsoft.com/en-us/compliance/regulatory/gdpr
It is further noted that we also use Google and Facebook advertising services. In this respect, Google and Facebook – acting in this respect as joint controllers with us – collect data on users and undertake profiling (automated use of personal data to evaluate certain personal aspects, such as interest and searches relevant for the given advertising services) to generate ads. This also includes using analytics solutions and implementing pixels on our Website to help us reach more users and to retarget our already existing users with ads featuring our services. It is noted that in the above case, when Google or Facebook acts as a joint controller with us, you can exercise your data protection rights in respect of and against us and the respective above joint controller partner. In other cases, however, Google and Facebook act as sole controllers, including the collection and further processing of personal data for Google’s and Facebook’s own purposes. It is noted that both Google and Facebook rely on appropriate safeguards, such as standard contractual clauses (SCC) in case of transferring personal data outside of the Designated Countries to the US or another third country. For more information about the data processing of Google and Facebook, please see
· in respect of Google: Google Ireland Ltd. (Gordon House Barrow Street Dublin 4, D04E5W5 Ireland), Google Privacy Policy (https://policies.google.com/privacy?hl=en-US), information on legal frameworks for data transfer (https://policies.google.com/privacy/frameworks?hl=en-US) and information on Google advertising practices (https://policies.google.com/technologies/ads?hl=en-US)
· in respect of Facebook: Meta Platforms Ireland Ltd. (4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland), Data Policy (https://www.facebook.com/privacy/explanation/), Joint Controller Addendum (https://www.facebook.com/legal/controller_addendum) and information on SCCs (https://www.facebook.com/help/566994660333381)
Data Subject Rights – EEA Residents
This portion of our EEA Privacy Notice provides information to EEA Residents about their applicable GDPR rights (often called “data subject rights”) and how to effectuate these rights by communicating with us. We provide you with the rights described below when you use our System. If you would like to exercise your rights under applicable law, please contact us at contact@liquidtext.net. Please note that we may seek to verify your identity when we receive an individual rights request from you in order to ensure the security of your personal data and that we provide information to the relevant EEA Resident.
Right of Access
If you are an EEA Resident, you have the right to obtain from LiquidText the confirmation as to whether or not personal data concerning you is being processed by LiquidText. EEA Residents may request access to the following information:
· the purposes of the processing;
· the categories of personal data concerned;
· the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
· where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
· the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the EEA Resident, or to object to such processing;
· the existence of the right to lodge a complaint with a supervisory authority;
· where the personal data is not collected from the EEA Resident, any available information as to their source;
· information as to whether the personal data of an EEA Resident is transferred to a third country or to an international organization. Where this is the case, the EEA Resident shall have the right to be informed of the appropriate safeguards relating to the transfer.
If you need additional confirmation concerning the personal data that LiquidText is processing, you may request confirmation by sending an email to contact@liquidtext.net with “Right of Access” in the subject line.
The right to access is described under Article 15 of the GDPR.
Right to Rectification
If you are an EEA Resident, you have the right to request that LiquidText correct or “rectify” any inaccurate personal data concerning you.
If an EEA Resident believes LiquidText has inaccurate or incomplete personal data, you may request rectification by sending an email to contact@liquidtext.net with “Right To Rectification” in the subject line. LiquidText will take steps to correct any inaccurate or incomplete data within thirty (30) days of receiving your email request.
The right to rectification is described under Article 16 of the GDPR.
Right to Erasure (Right to be Forgotten)
If you are an EEA Resident, you have the right to request LiquidText to erase/delete personal data concerning you without undue delay. LiquidText shall have the obligation to erase personal data without undue delay under the following circumstances:
The personal data is no longer necessary in relation to the purposes for which they were collected or otherwise processed.
The EEA Resident withdraws consent on which the processing is based.
The EEA Resident objects to the processing pursuant to Article 21(1) (i.e., the Right to Object described below), and there are no overriding legitimate grounds for the processing, or the EEA Resident objects to processing personal data for direct marketing purposes which the EEA Resident can terminate by following the instruction described here explaining how to unsubscribe from direct marketing materials.
The personal data have been unlawfully processed.
The personal data must be erased for compliance with a legal obligation in EU or EU member state law to which LiquidText is subject.
The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.
If one of the aforementioned circumstances applies, and you are an EEA Resident and wish to request the erasure of personal data stored by LiquidText, you may request erasure/deletion by sending an email to contact@liquidtext.net with “Right To Be Forgotten” in the subject line. LiquidText will comply with the erasure/deletion request within thirty (30) days of receiving your email request.
The right to erasure is described under Article 17 of the GDPR.
Right of Restriction of Processing
EEA Residents have the right to restrict LiquidText’s processing of personal data if one of the following circumstances applies:
the accuracy of the personal data is contested by an EEA Resident, for a period enabling LiquidText to verify the accuracy of the personal data;
the processing is unlawful and the EEA Resident opposes the erasure of the personal data and requests the restriction of their use instead;
LiquidText no longer needs the personal data for the purposes of the processing, but the EEA Resident needs the personal data for the establishment, exercise or defense of legal claims; or
the EEA Resident has objected to processing pursuant to Article 21(1) of the GDPR pending the verification of whether the legitimate grounds of the controller override those of the EEA Resident.
Where processing has been restricted because the accuracy of the personal data is contested by the EEA Resident, such personal data shall, with the exception of storage, only be processed with the EEA Resident’s consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the EU or of an EU member state.
LiquidText will inform any EEA Resident who has obtained the restriction of processing because the accuracy of the personal data is contested by the EEA Resident before the restriction of processing is lifted.
The right to restriction of processing is described under Article 18 of the GDPR.
Right to Object
If you are an EEA Resident, you have the right to object, on grounds relating to your particular situation, at any time, to the processing of your personal data, which is based on LiquidText’s legitimate interest grounds for lawful data processing under Article 6(1)(f) of the GDPR and described in the “Purpose and Legal Bases of Processing” section of this EEA Privacy Notice.
If you are an EEA Resident and object to the processing of your personal data, please notify us by sending an email to contact@liquidtext.net with “Objects to Processing” in the subject line and LiquidText will no longer process the personal data if we cannot demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or for the establishment, exercise or defense of legal claims.
The right to object is described under Article 21 of the GDPR.
Right to Data Portability
The right to data portability is available when the data processing activity is based on consent under Article 6(1)(a) or Article 9(2)(a) or when the data processing is necessary for the performance of a contract under Article 6(1)(b) or where the processing is carried out by automatic means.
The right to data portability is described under Article 20 of the GDPR.
Retention of Data
We retain personal data where we have an ongoing legitimate business or legal need to do so. Our retention periods will vary depending on the type of data involved, but, generally, we’ll rely on these criteria when determining the applicable retention period:
· Whether we have a legal or contractual need to retain the data.
· Whether the data is necessary to provide our Website or Applications.
· Whether our users have the ability to access and delete the data within their LiquidText accounts.
· Whether our customers would reasonably expect that we would retain the data until they remove it or until their accounts are deleted.
We highlight that the customer can cancel his/her subscription anytime through the respective app store or delete it by contacting us in email, but – unless otherwise requested by the given customer –, the customer can continue to use the account until the end of the affected (ongoing) billing period or until the end of the free trial period (in case of a free trial, as relevant). We note that cancelling or deleting the account is always free of charge.
In order to avoid data loss for customers (e.g. stemming from accidental cancellation), we only delete the account in case the customer asks us to do so in email, but we shall keep the account inactive – i.e. cancelled subscription –, and we will not delete it in case when the customer deletes our Application through the respective app store or in case, when the customer asks us to cancel the subscription instead of deleting it. In this case, the account and the related personal data shall be stored in our separate system for inactive users.
In case of such inactive accounts, we will retain the personal data related to the inactive account in our separate system until the customer requests us by email to delete or to reactive the account (subscription), but no later than 3 years calculated from the above referred cancellation. It is noted that in case the customer asks us to reactive the account (subscription), the account will be active again and can be used by the customer as such.
If you had a paid subscription, we can also send you marketing and promotional communications based on our legitimate interest (please see in detail in the Marketing section of this EEA Privacy Notice).
In addition to the above, we highlight that in case we have no ongoing legitimate business need to process your personal data, we will either delete or anonymize it or, if this is not possible (for example, because your personal has been stored in backup archives for 1 week), then we will securely store your personal data and isolate it from any further processing until deletion is possible.
Right to Lodge a Complaint with a Supervisory Authority
If you are an EEA Resident, you have the right to lodge a complaint with a supervisory authority – without prejudice to any other administrative or judicial remedy –, in particular in the EU member state of your habitual residence, place of work or place of the alleged infringement, if you believe that our processing of your personal data infringes the GDPR. For data protection supervisory authorities in the EU, please see: https://ec.europa.eu/info/law/law-topic/data-protection/reform/what-are-data-protection-authorities-dpas_en
The right to lodge a complaint is described under Article 77 of the GDPR.
Further information on the exercise of data subject rights
As highlighted above, LiquidText shall provide information on action taken on a request under Articles 15 to 22 of the GDPR to the requesting EEA Resident without undue delay and in any event within one month of receipt of the request. That period may be extended by two further months where necessary, taking into account the complexity and number of the requests. LiquidText shall inform the EEA Resident of any such extension within one month of receipt of the request, together with the reasons for the delay. Where the EEA Resident makes the request by electronic form means, the information shall be provided by electronic means where possible, unless otherwise requested by the EEA Resident.
Sensitive Personal Data
We ask that you not provide us with any sensitive personal data (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the System, or otherwise to us. If you provide us with any sensitive personal data when you use the System, you explicitly consent to our processing and use of such sensitive personal data in accordance with the Privacy Policy and this EEA Privacy Notice. If you do not consent to our processing and use of such sensitive personal data, you must not submit such sensitive personal data to the System.
Information on providing the personal data of others
It is underpinned that in case when you provide personal data (including sensitive personal data) of other persons in the System, you undertake to require prior consent from such person or rely on another legal basis and to provide prior information on data processing, as well as data protection rights and remedies to such person on using his/her data in accordance with applicable laws. In such a case, you will act as data controller and we will act as your data processor.
Transferring Personal Data from a Designated Country to the U.S.
LiquidText has its headquarters in the United States. Information we collect from you will be processed in the United States. LiquidText relies on Standard Contractual Clauses described in Article 28 of the GDPR to transfer personal data from the EEA to the U.S. LiquidText further endeavors to apply suitable safeguards to protect the privacy and security of its customers and website visitors’ personal data and to use it only consistent with the specific relationship with LiquidText and the practices described in this EEA Privacy Notice. For more information on our data transfers, partners and compliance with data transfer requirements, please see our Data Protection Addendum.
Changes to this EEA Privacy Notice
We reserve the right, in our discretion, to amend this EEA Privacy Notice at any time without notice and, unless otherwise indicated, such changes will become effective immediately upon posting; therefore, please check this EEA Privacy Notice periodically for changes. We will display the effective date of this EEA Privacy Notice at the top of this page. If you do not agree with the changes and if you are a registered user, you may cancel your account with us or delete your account by pushing the relevant button or by contacting us at contact@liquidtext.net. The version of this EEA Privacy Notice posted at https://liquidtext.net/privacy on each respective date you visit the System shall be the EEA Privacy Notice applicable to your access and use of the System on that date. Our electronically or otherwise properly stored copy of this EEA Privacy Notice shall be deemed to be the true, complete, valid, authentic, and enforceable copy of the version of this EEA Privacy Notice which was in force on each respective date you visited the System. This EEA Privacy Notice does not create any contractual rights.